Grand Canal Shoppes at The Venetian Resort Las Vegas FAQs
GENERAL INFORMATION
Grand Canal Shoppes’ hours are Sunday–Thursday from 10AM–9PM and Friday–Saturday from 10AM–10PM.
Grand Canal Shoppes’ phone number is 702.414.4525.
Grand Canal Shoppes’ address is 3377 Las Vegas Blvd. S., Las Vegas, NV 89109.
The exit you take to get to Grand Canal Shoppes is either the Flamingo Road or Spring Mountain Road exit from I-15.
Beyond Las Vegas, the nearest city to Grand Canal Shoppes is Los Angeles, which is 227 miles away.
No, Grand Canal Shoppes does not support mall walkers.
All job openings for Grand Canal Shoppes can be found on our website at: www.grandcanalshoppes.com/en/jobs/
Only service animals are allowed at Grand Canal Shoppes.
No, backpacks are not allowed at Grand Canal Shoppes.
The smoking policy at Grand Canal Shoppes is that smoking is unlawful and prohibited throughout the property per the Nevada Clean Air Act.
No, scavenger hunts are not allowed at Grand Canal Shoppes.
Yes, regarding area hotels, Grand Canal Shoppes is located inside The Venetian Resort Las Vegas.
Yes, Grand Canal Shoppes has many local attractions, and you can visit our store directory for more information: www.grandcanalshoppes.com/en/directory
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Grand Canal Shoppes are located near SUSHISAMBA, Buddy V’s Ristorante, and in the mall food court.
The family restrooms at Grand Canal Shoppes are located near SUSHISAMBA and the mall food court.
No, there is not a place dedicated to nursing at Grand Canal Shoppes.
The general sitting areas at Grand Canal Shoppes are available along The Grand Canal, in St. Mark’s Square, around The Wishing Tree, and in the Sky Garden.
SERVICES
No, Grand Canal Shoppes does not have a children’s play area.
No, there are no children’s activities at Grand Canal Shoppes.
Yes, the designated drop-off or pick-up locations for ride share at Grand Canal Shoppes are on Retail Level 2 of The Venetian Self-Parking Garage and on the Lower Level Lobby of The Palazzo Tower.
No, there is not a movie theatre at Grand Canal Shoppes.
No, there is not a farmers market at Grand Canal Shoppes.
No, there is not a dog park at Grand Canal Shoppes.
No, there is not a carousel at Grand Canal Shoppes.
No, there are not electric scooters at Grand Canal Shoppes.
No, there are not massage chairs at Grand Canal Shoppes.
No, gift wrapping services are not available at Grand Canal Shoppes.
No, curbside pickup is not available at Grand Canal Shoppes.
The taxi services at Grand Canal Shoppes are located on Casino Level 1 of The Venetian Tower Lobby and on Casino Level 1 of The Palazzo Tower Lobby.
No, there are no shuttle services at Grand Canal Shoppes.
No, Grand Canal Shoppes does not offer jump starts.
The lost vehicle protocol at Grand Canal Shoppes is that lost vehicles should be reported to Venetian Resort security.
The towing protocol at Grand Canal Shoppes is to please contact Venetian Resort security.
No, Grand Canal Shoppes does not have a foreign currency exchange.
No, there is not a sales tax return service for international travels at Grand Canal Shoppes.
STORES & DINING OPTIONS
No, there is no outdoor dining at Grand Canal Shoppes.
Yes, Grand Canal Shoppes has options for group dining, as most full-service restaurants are available for group dining. Please reach out to individual restaurants for details.
PARKING & VALET
For complete information on how much parking is at Grand Canal Shoppes, please visit www.venetianlasvegas.com.
Yes, there is local parking at Grand Canal Shoppes available in The Venetian and The Palazzo self-parking garages.
Yes, valet parking is available at Grand Canal Shoppes at The Venetian and The Palazzo porte cocheres.
Yes, there are electric car charging stations located throughout the Grand Canal Shoppes parking garages.
No, there is not preferred family parking at Grand Canal Shoppes.
SECURITY
You can contact mall security at Grand Canal Shoppes by calling 702.414.4520.
The lost and found at Grand Canal Shoppes is at Mall Security, located on Retail Level 2, behind White House Black Market.
Yes, Grand Canal Shoppes offers safety escorts; please visit or contact the security office to request one.
Yes, Grand Canal Shoppes offers police assistance, as mall security can contact police for assistance.
Yes, Grand Canal Shoppes can assist in contacting medical assistance as needed.
AMENITIES
No, wheelchairs and/or electric wheelchairs are not available to rent at Grand Canal Shoppes.
No, strollers and/or double strollers are not available to rent at Grand Canal Shoppes.
The elevators at Grand Canal Shoppes are on the Retail Level, near Burberry and across from Michael Kors.
No, charging stations are not available at Grand Canal Shoppes.
The ATMs at Grand Canal Shoppes are located throughout the property.
Yes, there is a FedEx drop off at Grand Canal Shoppes, located on Casino Level 1, inside The Venetian Convention Center and Expo.
No, there are not bike racks at Grand Canal Shoppes.
MALL FEEDBACK
Grand Canal Shoppes’ Mall Management office is located on Retail Level 2, behind Johnny Rockets in the Food Court.
You can submit feedback about Grand Canal Shoppes by emailing grandcanaladmin@ggp.com or calling 702.728.5332.